Question 1

eSIM basics

Accepted Answer

An eSIM (embedded SIM) is a digital version of a physical SIM card. It's built directly into your phone, allowing you to connect to a mobile network without inserting a plastic card. With Simific, you can download a data plan instantly and get online in minutes.

Question 2

How do I install the Simific eSIM on iOS?

Accepted Answer

Installing Simific on iOS is easy. You can do it via our app (Direct Installation) or by scanning a QR code. See the Installation Guide on our website for step-by-step instructions.

Question 3

How do I install the Simific eSIM on an Android?

Accepted Answer

Most Android devices support direct installation from the Simific app, or you can use the QR code method. See the Installation Guide on our website for full instructions.

Question 4

How to use Google Messages with an eSIM on Android?

Accepted Answer

You can continue using Google Messages (RCS) with your primary number while using Simific for data. Open Messages settings, ensure your primary SIM is set for calls and SMS, and set Simific as your Mobile Data usage source. This way, your chats remain linked to your main phone number.

Question 5

Which devices support eSIMs?

Accepted Answer

Most modern smartphones released in the last few years support eSIMs, including iPhone XR / XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 3 and newer. Please check your specific device settings or manufacturer specifications to confirm eSIM compatibility.

Question 6

Can I receive phone calls on my primary number while using Simific eSIM?

Accepted Answer

Yes! Simific provides data-only plans, which allows you to keep your primary physical SIM active for voice calls and SMS. You can receive calls on your regular number while using Simific for internet access to avoid roaming charges on data.

Question 7

How to activate my Simific eSIM?

Accepted Answer

Activation is automatic! Once you install the eSIM and arrive at your destination, turn on your Simific eSIM line, enable Data Roaming for the Simific eSIM, and your plan will activate as soon as it connects to the local network.

Frequently Asked Questions