Privacy Policy

Simific ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our mobile application.

1. Information We Collect

When you create an account or use our services, we may collect the following information:

• Full name
• Email address
• Account login information
• Purchase and transaction history
• Device information (e.g., device model, operating system) for eSIM compatibility checks

2. How We Use Your Information

We use the collected information for specific purposes, including:

• Facilitating the purchase and installation of eSIM data plans.
• Processing your payments securely.
• Managing your account and providing customer support.
• Sending you technical notices, updates, and administrative messages.

3. Data Retention & Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request the deletion of your account and associated data at any time by contacting our support team or using the deletion option within the app.

4. Third-Party Services

We may employ third-party companies (such as payment processors) to facilitate our Service. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@simific.app.